My Rewards

This page will outline how you can use the My Rewards section to configure your Rewards experience.

🧰 Getting Started

You will be able to configure the general settings and appearance from the Rewards > My Rewards page.

In here you will see that different versions have been pre-created for you, per Origin and per Communication Profile, allowing you to create a unique experience for players on different websites and different markets/languages!

Click on a version to start working on it. Then, you will be able to set general settings such as:

  • Making the version visible, if this setting is toggled off, players targeted by that communication profile won't be able to access Rewards on your website.

  • Changing the display title, this is the name displayed at the top of your Rewards modal.

  • Setting up Branding Settings, further information regarding this can be found here.

General Settings
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If you disable your Rewards program for a Communication Profile, players belonging to that Communication Profile will not be able to access Rewards on your website.

🪙 Virtual Currencies

The next tab allows you to enable/disable specific Virtual Currencies for the Rewards version you are working on. You can find more information on how to set up Virtual Currencies here.arrow-up-right

You can also change the Name, Description and Image of your Virtual Currencies from this tab, these changes will only be applied for players coming from the Origin/Communication Profile you are working on.

Virtual Currencies

📈 Levels

Once Virtual Currencies have been set up, you can now move to the Levels tab, where you can also enable/disable Level Systems as required.

You will be able to enable and configure each Level you wish to apply to the current Rewards version you are working on. You can also set specific bonuses to be awarded to the players per Origin/Communication Profile.

Levels
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For more information on how to set up Level Systems and Levels, kindly review the following article: - Levels & Progressionarrow-up-right

The last tab will allow you to set up menu items, each menu item can be linked to pages, such as a Calendar, Shops or anything else you can set up in Rewards.

Menu items will represent a tab in the Rewards modal on your website.

Menu Pages

When creating a menu item, you can choose the following settings:

  • Select Icon: The icon displayed next to the name in your Rewards.

  • Name: The text displayed for that tab.

  • Page: Choose a page to link from the dropdown menu.

  • Menu Page Segmentation: Add a Segment to your Menu Pages to ensure they’re visible only to the appropriate audience based on your targeting criteria.

  • Order: The order used to display tabs, you can re-order them by dragging and dropping them around.

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✍️ Translations

If you are targeting multiple markets, you might want to display the Rewards Program you've just set up in different languages.

You can simply enable the Rewards version for the Communication Profile you want to target, and edit:

  • The Program name (Display title)

  • Menu Item names

  • Rewards Modal's elements (Branding Studio)

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🧠 Tip: To translate the content displayed when players see or claim a Reward, this can be configured when setting up Bonuses.

🌎 Working with Origins

If you have the Origins solution enabled on Fast Track CRM, launching your Rewards program to multiple Origins can be done easily by making a version visible for each Origin you wish to target.

You can follow the same steps outlined in the article above to configure new versions.

Working with Origins

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