Sendgrid

Guide on what steps are needed from the Operator to use Sendgrid to deliver Emails triggered from Fast Track CRM.

Steps to set up Sendgrid

1. Set up Account - The Operator sets up an account on Sendgrid, one for Staging & one for Production.

   To set up the account visit: https://sendgrid.com/

2. Credentials or API Key - The Operator provides Fast Track with account credentials or API key.

   1. Go to Settings -> API Keys-> Create API Key

   2. Enter API Key Name (e.g FT Staging Key / FT Production Key)

   3. Choose Full Access

   4. Click Create & view

   5. Copy the Key and send it securely to your Integration Manager

   

3. Sender Name & Sender Address - The Operator provides Fast Track with a Sender Name & Sender Address.

4. Webhook URL - Fast Track provides a webhook URL to setup reporting in Sendgrid once integration environments are live. - The Operator can also set it up as instructed on the screenshot at the bottom of this page.

5. Sender & Domain Authentication - The Operator sets up Sender & Domain authentication* inside Sendgrid account (for Production account only) - Please find full instructions on how to set it up here.

6. Domain Warm Up

   - The Operator can warm up a dedicated IP address to improve the sender reputation

Setting up Webhook URL

Webhook URL is setup inside Sendgrid from Mail Settings -> Event Webhook -> Add URL in HTTP Post URL with the below settings: