# Creating automated communications for approved deposits

## Introduction

Aside from setting up your regular CRM campaigns within Fast Track CRM, we highly recommend setting up, what's usually referred to as, "transactional" communications in the same space. \
Like this, you can effectively manage all parts of your player communications from one central place. 

## 🛠️ Setting up an Activity for Approved Deposits

Create a new Activity and give it a name. Next, we will select the Automated/Recurring type of Activity with the following Firing Conditions:\
\
\- **Starting From**: Today\
\- **Ending On**:  Jan 01, 2050 at 00:00 (as long as you want the communication to run for)\
\- **Fire**: **Unlimited** time(s) per user

<figure><img src="https://3654650655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGrxN2ttYCb8JwJc2TS%2Fuploads%2FQqJleE2myfKouqlmm8aW%2FFiringConditions.gif?alt=media&#x26;token=c99ef238-7426-47c5-bfd0-d607d0b2a321" alt=""><figcaption><p>Firing Conditions</p></figcaption></figure>

Now, we will select a Trigger for our Activity, which will be a **Successful Deposit** Trigger.

<figure><img src="https://3654650655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGrxN2ttYCb8JwJc2TS%2Fuploads%2FULrzaY9s6pI5Mn7hmXFs%2FSelectTrigger.gif?alt=media&#x26;token=0e4a3c66-d239-4b3a-aa1b-999d04d635e6" alt=""><figcaption><p>Selecting the Trigger</p></figcaption></figure>

{% hint style="info" %}
If you don't have a Successful Deposit Trigger already set up on your platform, please check the following [**article**](https://www.fasttrack-solutions.com/en/resources/knowledge-base/ft-crm/triggers/commonly-used-triggers#successful-deposit).
{% endhint %}

For our Segment, we will target **All Players** since we want to send communications to all players making a successful deposit on our website.

<figure><img src="https://3654650655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGrxN2ttYCb8JwJc2TS%2Fuploads%2FeKdkvacQGmfvbqAvjuFy%2FSelectSegment.gif?alt=media&#x26;token=b9d233cb-e859-46e5-99ee-2266183292ed" alt=""><figcaption><p>Selecting Email Template</p></figcaption></figure>

In the body section of this email, we are using three [#-variables](https://www.fasttrack-solutions.com/en/resources/knowledge-base/ft-crm/actions/emails#variables)  to display content dynamically in the email our players will receive:\
\
\&#xNAN;**#Firstname#** - This will display the first name of the player.

**#amount#** - This will display the amount that was deposited by the player, in their currency.

**#Currency#** - This will display the currency of the player with a 3 character code.

**#date# -** This will display the timestamp that the deposit was received.

<figure><img src="https://3654650655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGrxN2ttYCb8JwJc2TS%2Fuploads%2FNuviZZEVVjB6tmYf5usL%2FEmailwithVariables.png?alt=media&#x26;token=c78b9c0e-069e-4f6e-b26a-c5b833c6bea2" alt=""><figcaption><p>Using #-variables</p></figcaption></figure>

Here you can see the final result of the Activity setup:

<figure><img src="https://3654650655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MGrxN2ttYCb8JwJc2TS%2Fuploads%2F8AJvaiIzlHrA6sOs7Ch8%2FActivityRundown.gif?alt=media&#x26;token=3bd2d708-980f-45b9-893f-9584f2f67d19" alt=""><figcaption><p>The full Activity setup</p></figcaption></figure>

{% hint style="info" %}
You can create transactional communications based on other events too, such as:

* **Approved Withdrawal**
* **Rejected Withdrawal**
* **Rejected Deposit**
  {% endhint %}